05/01/2019

We may collect the following types of information:

Personal Information You Provide:

• Name

• Phone number

• Email address

• Mailing address

• Service request details

• Photos or videos (if shared by you for service purposes)

Automatically Collected Information:

• IP address

• Browser type and version

• Pages visited and time spent on our site

• Device type and operating system

We collect this information using tools like cookies and analytics services to improve our website performance and user experience.

We use your information to:

• Schedule and manage service appointments

• Communicate via phone, email, or SMS (with your consent)

• Respond to your inquiries or service requests

• Send appointment reminders and updates

• Share relevant service information (e.g., repair updates or review requests)

• Improve our website and services

• Comply with legal and regulatory requirements

If you opt in to receive SMS or email communications, you may receive:

• Appointment confirmations and reminders

• “On the way” notifications

• Follow-up messages, including review requests or service recommendations

You may opt out at any time by replying STOP to an SMS or clicking “unsubscribe” in an email. Message frequency may vary, and standard message and data rates may apply.

We do not sell or rent your personal information to third parties. We may share information with:

• Service providers who assist in operating our business (e.g., scheduling tools or messaging platforms)

• Legal authorities if required by law or to protect our rights

All third-party vendors are required to maintain confidentiality and comply with applicable data privacy laws.

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss. However, no system is completely secure, and we cannot guarantee absolute security.

You have the right to:

• Access or correct your personal information

• Withdraw your consent for communications at any time

• Request deletion of your data, subject to legal and operational requirements

To make any of these requests, please contact us at office@dbsplumbingsolutions.com.

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing any information.

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. Continued use of our services after changes means you accept the updated policy.

If you have any questions or concerns about this Privacy Policy, please contact us:

DBS Plumbing Solutions
101 Banklick Road

Wilder, KY 41076
Phone: (859) 474-1008
Email: office@dbsplumbingsolutions.com
Website: https://www.dbsplumbingsolutions.com